Travel Times Newsletter

Travel Times 2018 - Issue #1 (January/February) Print

President's Report

President's Message
Written by Sarah HillSarah Hill - Delta KLM Air France Alitalia

Happy New Year!

I hope your holidays were wonderful and spent with those you love. I know December and January tested our Minnesotan resolve with the temperatures dipping so low! We push through and as my mother would always say, “That that does not kill us only makes us stronger.” UFF DA!

As we get into the swing of 2018 I want to thank you all for the confidence you have placed in me to lead this outstanding Chapter. I know I was not on the ballot for this position and how I came into it was very unfortunate. We lost a staunch supporter and champion of North Central Chapter in Tom Akin and do hope he returns to the industry.

That being said we do need to look to the future. We have a fantastic, strong group of individuals who are also champions and want us to continue to be one of the role model Chapters in the GBTA system. We are committed to bringing you the best educational programs and ensure all are welcome. We have some fantastic venues to showcase at our meetings as well. Education Summit is coming together nicely and I personally look forward to seeing The Marquette Hotel – Windows on Minnesota as it has been a long time since I visited that location.

Minnesota gets to showcase ourselves to the world February 4 with the LII Superbowl! We have 10,000 volunteers ready to show the world how we do it Minnesota Style. I know some of you are a part of Crew 52 and I thank you!

I will be heading to the GBTA – Leadership Summit and attending the Chapter President’s Council Meeting at the end of January with new board member Brad Jensen and will report back all the great information and ideas we find.

Thank you all and win or lose SKOL VIKINGS!!

Sarah Hill, President

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Meeting Recap

GBTA North Central – January Meeting Recap  
Written by Kristin Deur  

Scott Gillespie, the CEO of tClara, is a travel benchmarking and analytics expert in travel procurement and travel data analytics. During January’s meeting, Scott presented on a few different topics that he is seeing in the travel industry. The first topic that he discussed is how the procurement team is driven by different factors to develop new travel policies each year. The goal for the year dictates the negotiating strategy. There are always expectations with travel, and the policies a company implements need to align with the goal for the year.

Scott Gillepsie tClara

Next Scott discussed the most important employee to any company. That employee is the Road Warrior. The Road Warrior spends at least 35 nights a year on the road. They are important to the company because of the revenue and knowledge that they bring to the company. The Road Warrior is about 10% of all business travelers. However, they represent about 50% of the company’s travel spend.  Road Warriors account for 80% of the total value realized from business travel. With this kind of added value, the next question then becomes how does the travel policy impact the value added? Each year the Road Warrior spends an estimated $40,000 on air, hotel expenses and domestic US travel. They save the company about $6,000, which is a 15% savings for the companies they serve. However, the Road Warrior’s value add to the company is estimated at four times the average compensation they are provided. 

How does the travel policy impact the value add? There are some travel programs that are much more cost focused, and Scott touched on how this impacts the value add that a company gets back from the Road Warrior. He described how the cost-focused travel policy versus the traveler-focused travel policy affects their travel. The cost-focused travel policies put more emphasis on low travel costs over traveler satisfaction. Whereas the traveler-focused travel policies put more emphasis on satisfied and productive travelers over cost savings. When you compare the two different programs Scott and his team found that cost-focused programs have two times the traveler friction. This causes the Road Warriors of these cost-focused policies to be more interested in new job offers. They are also less willing to travel for the company, which means that they will have 22% fewer effective trips.  We are looking forward to see how these travel policies evolve in the future.  

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Committee Updates

Chapter Development – Membership
Written By Ryan Comstock

As a reminder, the All Access Membership with GBTA does not include the cost to attend a meeting. Below is a list of our membership options that can be found on our website

Community Direct Membership, $175, this membership requires a $75 fee to attend any meeting.
Community Allied Membership, $175, this membership requires a $75 fee to attend any meeting.
Direct All-Inclusive Membership, $395, this membership includes pre-paid regularly scheduled monthly meetings including the Scholarship Fundraising Event, but excludes Education Summit.
Allied All-Inclusive Membership, $395, this membership includes pre-paid regularly scheduled monthly meetings including the Scholarship Fundraising Event, but excludes Education Summit.
GTBA All-Access Membership, $495 Direct and $545 Allied, the All Access membership does not include the meeting package. If you would like to prepay for your meetings you also need to purchase the meeting package for an additional $220.

If you have any questions about membership types or pricing, please don’t hesitate to contact Ryan Comstock @ ryan.comstock@westinedinagalleria.com.

Refer a Direct Member for a chance to win a $50 gift card. The more you refer, the more you’re entered. Any interest in helping grow our membership? Join the membership committee. Please email membership@gbta-northcentral.org.

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Government Relations
Written By Gina Zappa

I am pleased to be the 2018 Board Liaison for the Government Relations for GBTA North Central. The Government Relations Committee work to give member opportunities to get involved in issues that affect business travel through the Legislative Action Center, bring the collective voice of business travel to Washington by lobbying on members' behalf, and facilitate the Business Travel Political Action Committee (PAC) in conjunction with GBTA.

I'm awaiting details on what our 2018 PAC Chapter Challenge will be, but anticipating it to look a lot like last year. I’m also awaiting details about the 16th annual GBTA Legislative Summit in Washington D.C.—which is a unique opportunity to learn more about GBTA and help make your voice heard on government affairs. More information will be provided as soon as it’s available!

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Marketing & Communications (PR, Social Media & Newsletter) Committee
Written By Valerie Barnes

We would love to connect with you on all of our social media platforms.  Please like us on Facebook, follow us on Twitter @gbtancc and join us on our LinkedIn company page

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Education Summit Committee
Written By Bonnie Christensen

Save Thursday, May 17th for the 2018 GBTA-NCC Education Summit.  This year the Education Summit is hosted by The Marquette Hotel in their Windows on Minnesota meeting space.  Agenda and sponsorship information will be available soon.

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Sponsorship
Written By Brad Jensen

GBTA North Central Chapter is among the top business travel associations in the United States and is a chapter of the Global Business Travel Association (GBTA). GBTA - North Central Chapter members represent corporations that influence in excess of $200 million dollars in annual travel spend.

GBTA North Central Chapter's newsletter, The Travel Times, is published five times per year with distribution to over 200 of the most important contacts in the business travel industry. GBTA North Central Chapter provides the opportunity to reach these influential travel professionals by marketing your products and services through advertising in The Travel Times.

Purchase your advertising online (click here) --- once confirmed, be sure to e-mail your ad and/or logo to Brad Jensen

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Member Profile - Allied

Member Profile - Allied
Submitted by Wanda Baumgartner

Name: Anne LawlerAnne Lawler, Direct Travel
Title: Director Business Development
Company: Direct Travel                            

Travel Industry / GBTA North Central Chapter Specific:

What made you decide to work in travel?  My education and background is in accounting and computer science.  When my husband was relocated to Wisconsin in 1992, my employer at the time, CWT, asked me if I’d like to try travel sales. My first job in this arena was working for Marty Wahoske, a travel industry veteran.  His love for travel certainly ignited a spark in me!

Why did you join the GBTA North Central Chapter? It was (and still is) the perfect opportunity to network with direct members and suppliers.  Even after 25 years in travel, I continue to learn through the speakers and continuing education offered at GBTA.  I have made lifelong friends and am proud to be a part of such an influential organization.                                                          

Are you currently on a committee/board within our chapter? Being in sales, I enjoy meeting new people, so the hospitality committee is a great fit for me!  Heide Wrede is our fearless leader and she makes it easy for us to participate.  It is a way to stay involved without committing too much time.

How long have you been a member of our organization?  I believe I started back in the 90’s for a number of years, and then took some time off when my territory and job responsibilities changed in 2010 or so. I joined again when I started selling for Direct Travel in 2015. I am so glad I did!

What are the biggest changes you’ve experienced in regard to working with travelTechnology.  Seems like every day, a new app is announced to enhance the traveler experience.  But the one thing that will always be needed in corporate travel is exceptional service and assistance from knowledgeable agents.   

What is the most rewarding aspect of working with travel?  Quite frankly, it is working with the travel professionals at Direct Travel who are dedicated to doing the best job they can for their customers, and they do it with passion and integrity.  Secondly, with my financial background, it is fun to work with companies to identify cost savings without sacrificing service.  It’s a win/win.  

Just for fun:

What is currently occupying your personal life? Up until yesterday, it was Vikings football.  L My family is my number one priority and even though the kids are over 18, a mom’s work is never done!  I teach faith formation to 2nd graders and absolutely love their simple approach to life.  Also, traveling ANYWHERE is always a treat! 

If you had to live somewhere other than Minnesota, where would you move to?  I would try Colorado.  It’s breathtaking!

Most memorable experience in your life: My wedding day. It was a mixture of every positive emotion. 

Favorite trip you’ve taken: Azamara Cruise to the 70th anniversary of D-Day at Normandy. Once in a lifetime trip.

Favorite pastime hobby or leisure activity: Watching sports 


Favorite food: Anything spicy!

Where do you live / marital status: My family has lived in Minnetonka for 22 years.  I started dating my husband Tim at 16, married him at 29 (it was well researched) married for 26 years with 4 children, (ages 25 – 19). I am very blessed. 

Favorite sport:  Football

Favorite color:  Royal blue.

Favorite drink:  Diet Mountain Dew before 5p and a Stoli vodka and diet tonic after. 

 

 

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Dates to Remember

Dates to Remember

The GBTA North Central Chapter typically meets on the second Thursday of every month.  Here is the upcoming schedule of events:

Event

Date

Time

Location

Monthly Meeting

Keynote – Steve Glenn, Chairman of the Board and CEO, Executive Travel Inc. 

Topic: Seven Disruptive technologies that could make Travel Management Companies Dinosaurs in three years (or less)

Thursday,
February 8

11:00 am to
1:30 pm

enVision Hotel St. Paul South 

South St. Paul, MN

Monthly Meeting

Keynote - Jerry Koehler, TSA Preü® Marketing and Branding

Topic:  TSA Hot Topics – Precheck and Global Entry

Thursday,
March 8

11:00 am to
1:30 pm

Courtyard Minneapolis Downtown

Minneapolis, MN

Monthly Meeting

Topic Pending

Thursday,
April 12

11:00 am to
1:30 pm

Sheraton Minneapolis West

Minnetonka, MN

Education Summit

A full day of inspiring and educational travel topics

Thursday,
May 17
8:00 am to
3:00 pm

Marquette Hotel, Windows on Minnesota

Minneapolis, MN

Monthly Meeting

Topic Pending

Thursday,
September 13

11:00 am to
1:30 pm

TBD

Monthly Meeting

Topic Pending

Thursday,
October 11

11:00 am to
1:30 pm

DoubleTree by Hilton St. Paul Downtown

St Paul, MN

Monthly Meeting

Topic Pending

Thursday,
November 8

11:00 am to
1:30 pm

TBD

 

 

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